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Amazing that people with 20+ years broadcasting experience can't seem to work out how to put up some lighting and a nice background before they appear on TV from their homes, while teenagers are producing Hollywood grade YouTube videos from their bedrooms on a $5 budget.
This is the best thing you'll see today 😍
I wrote up my thoughts on why I think the iPhone 11 Pro Max is the best iPhone so far for video. https://www.richardlackey.com/iphone-11-pro-max-best-iphone-cinematic-video/
Our Newest Facebook Shares
4 weeks ago
Customer Reviews Really Work
And video reviews work even better!
I posted this review of my friend's book on my personal FB page at 11pm last night and by 5am it already had over 330 views. One of the benefits of using video for your reviews is authenticity. You can add emphasis and inflection in your voice to communicate, something that doesn't transmit as easily in written form.
As for the book itself, you can purchase it via Amazon https://amzn.to/3jdRs63 or from the publisher Schiffer Publishing https://bit.ly/2FV4zKO
Support emerging writers, support country life and support your local RSPCA (England & Wales) (or animal welfare shelter) ... See MoreSee Less
1 month ago
This collection of stories is written by a dear friend of mine about the precocious and entertaining dogs that are part of her household.
A humorous and captivating journey into the Devon countryside with Nell, Dave, Harriet, Poppy, Mutley and a cast of locals. Perfect light reading and for the dog lover in your life.
You can order your copy of Conversations with Nell direct from the publisher: https://bit.ly/2FV4zKO ... See MoreSee Less
Who’s been here? Personally we hate these bots. They just leave a negative impression for a business in many levels.
#REPOST @marketoonist with @get__repost__app “Rise of the Customer Service Bots” - new cartoon and post about the importance of the human factor in customer experience https://marketoonist.com/2020/08/customer-service-bots.html
#marketing #cx #cartoon #marketoon
This cartoon is dedicated to Comcast, the most recent company to show me how far we have to go before we reach conversational AI that can come close to a human voice.
The only thing worse than the Comcast customer service bot that greeted me when trying to resolve a technical issue was having to have identical conversations with the same bot each additional time I had to call back. The human operators I finally reached (who were all incredibly helpful) eventually coached me on the quickest way to get past the bot the next time.
It struck me that all the lip service around Customer Experience often overlooks the human factor. Customer service is every bit a part of marketing as any other tactic. And yet, it’s often measured more by operational efficiency than by creating customer value.
“By 2025, AI will power 95% of all customer interaction, including live telephone and online conversations that will leave customers unable to ‘spot the bot,’” a CX technology company named Servion said in a typical industry prediction recently.
McKinsey found that 57% of customer-care execs consider call reduction their “number-one priority” for the next five years, investing in technology to prevent the need to talk to a human through websites, chat bots, apps, and AI robots that can simulate human conversations.
And yet McKinsey cautioned businesses not to let customer service take a back seat to technology. They wrote that “the human factor in the call center remained vital … underscoring the importance of choosing the right balance of human interaction and automation and the need for continued focus on core call-center operations.”
In the stampede toward digital transformation, don’t forget the power of human interaction.
#customerservice #marketing #publicrelations #cx #customerexperience ... See MoreSee Less
Very sage advice. Everything is a choice, even not choosing. The power is in your hands. 🙌🏻
Just something to consider. #yourewelcome
#REPOST @diva.hustler with @get__repost__app No excuses 🤷♀️ (art via @girlsbuildingempires) #divahustler
[Discliamer: The artwork shared was designed by the artist tagged above. @diva.hustler shares illustrations by other artists with the aim to support and expose their talent to a broader audience. The creator of this account does, however, not own the rights to their artwork, cannot be held responsible for their content, and does not intend to infringe on copyright or personally profit from its resharing.] #repostios #repostw10 ... See MoreSee Less
Vitamin Media is in Gold Coast, Queensland.
2 months ago
Totally unrelated to the usual filmmaking activities, but at some point masks may be required on set, so I whipped these up from remnants of Androsia batik fabric I bought in the Bahamas years ago.
The tropical prints make the small burden of wearing a mask a little more whimsical.
#facemaskhomemade #facemask #protection #covidsafe @androsiabatik @visitthebahamas #sewing #sewingproject #filmmaking #videoproduction #setlife #goldcoast #thisisqueensland #🇧🇸#🇦🇺 @ Gold Coast, Queensland ... See MoreSee Less